RETURN & SHIPPING POLICY

  • Return Policy on Regular Priced Items: All Westcoast Sax Products Include a 5 day Return Policy from the day your order is delivered and confirmed by USPS. You pay shipping both ways if you return the item/s. All Westcoast Sax Mouthpieces and BUZZ Neck Screws MUST be returned in the same Brand New Condition as you received them (No Scratches, Flaws, or Damage) NO EXCEPTIONS! If you decide to return an item/s, you must contact me first to get a Return Authorization Number. Westcoast Sax is not responsible for your return if it gets lost in the mail or stolen. We highly recommend you insure your return items. Once Westcoast Sax approves your return, please ship to: Westcoast Sax 30141 Antelope Rd. Suite D #646 Menifee, CA 92584
  • Return Policy on Pre-Order, Used/Sale Items, Demo, Non Westcoast Sax Brands, and Artist Pricing: Unfortunately, there are No Returns or Exchanges! Please feel free to contact me if you have any questions at WestCoastSax@yahoo.com or 951-805-5611 
  • Shipping Policy: New orders are typically shipped within 2-3 business days of your order being placed on www.WestCoastSax.com. Please note this only applies to Westcoast Sax products listed IN STOCK on the website! Pre-Order and Special Order products can take up to 60-90 days before you receive your order. USPS shipping options are listed below
  • USA Shipping Options: USPS First Class (Includes Tracking) USPS Flat Rate Priority (Includes Tracking) USPS Flat Rate Priority Express (Door to Door Tracking)
  • International Shipping Options: USPS First Class (No Tracking & No Guarantee) USPS Flat Rate Priority (Includes Tracking) USPS Flat Rate Priority Express (Door to Door Tracking)