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RETURN & SHIPPING POLICY

  • Return Policy on Regular Priced Items: All Westcoast Sax Mouthpieces and Accessories include a 5 day Return Policy from the day your order is delivered and confirmed by USPS. You pay shipping both ways if you return the item/s. All Westcoast Sax Mouthpieces and Accessories MUST be returned in the same Brand New Condition as you received them (No Scratches, Flaws, or Damage) NO EXCEPTIONS! If you decide to return an item/s, you must contact me first at WestCoastSax@yahoo.com or (951) 805-5611 to get a Return Authorization Number. Westcoast Sax is not responsible for your return if it gets lost in the mail or stolen. We highly recommend you insure your return items. ALL RETURNS MUST BE MAILED BY USPS ONLY. The Post Office will not accept other shipping couriers. Please ship to: Westcoast Sax  P.O Box 232126 Las Vegas, NV 89105-2126. Sorry no returns on international orders.
  • Return Policy on Pre-Order, Used/Sale Items, Demo, Non Westcoast Sax Brands, and Artist Pricing: Sorry, No Returns or Exchanges.
  • Shipping Policy: New orders are typically shipped within 2-3 business days of your order being placed on www.WestCoastSax.com. Please note this only applies to Westcoast Sax products listed IN STOCK on the website! Pre-Order and Special Order products can take up to 60-90 days before you receive your order. USPS shipping options are listed below
  • USA Shipping Options: USPS First Class (Includes Tracking) USPS Flat Rate Priority (Includes Tracking) USPS Flat Rate Priority Express (Door to Door Tracking)
  • International Shipping Options: USPS First Class (No Tracking & No Guarantee) USPS Flat Rate Priority (Includes Tracking) USPS Flat Rate Priority Express (Door to Door Tracking)